Amanda

(An elderly customer we have would order a new credit card, like clockwork, every two weeks.)

Me: “Hello, ma’am. This is [credit card company]. We were reviewing your history with us and we noticed that you get a new one every two weeks.”

Caller: “Of course I do! They won’t work!”

Me: “What exactly is wrong with it ma’am?”

Caller: “The magnetic strip isn’t working!”

Me: “How can you tell this?”

Caller: “Well, when I put it on the fridge, it just falls off!”